PeptidesNI is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.peptidesni.com or purchase products from our website.

1. Who We Are

This website is operated by:

Pep Research NI  Limied

Company Number: NI739908

Registered Office:

24 Temple Hall, Templepatrick, BT390FH

For privacy-related enquiries, you may contact us via the contact form on our website.

2. Information We Collect

We may collect and process the following types of personal information.

Information You Provide

You may provide information when you:

• place an order

• create an account

• contact customer support

• subscribe to marketing communications

• complete forms on our website

This may include:

• name

• billing and shipping address

• email address

• phone number

• payment details (processed securely by payment providers)

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• browser type and version

• device type and operating system

• pages visited and browsing behaviour

• referral sources

• session duration and interaction data

This information helps us improve the functionality and security of our website.

3. Cookies

Our website uses cookies to distinguish you from other users and improve your browsing experience.

Cookies help us:

• remember preferences

• analyse website traffic

• improve website performance

4. How We Use Your Information

We use the information we collect to:

• process and fulfil orders

• communicate with customers regarding orders or enquiries

• improve website performance and functionality

• detect fraud or misuse of our services

• provide customer support

• send information about products or services where permitted by law

We do not sell your personal data to third parties.

5. Legal Basis for Processing

Under UK data protection laws, we process personal data based on the following legal grounds:

• Contractual necessity – to process and deliver orders

• Legitimate interests – to improve website functionality and security

• Legal obligations – to comply with applicable laws and regulations

• Consent – where you have opted in to receive marketing communications

6. Sharing Your Information

We may share your information with trusted service providers where necessary to operate our business. These may include:

• payment processors

• website hosting providers

• analytics services

• shipping and delivery partners

These providers process data only as required to perform their services.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration.

All transactions are processed through secure systems and encrypted connections.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Your Rights

Under UK data protection law, you have the right to:

• request access to your personal data

• request correction of inaccurate information

• request deletion of your personal data

• restrict processing of your data

• object to certain types of data processing

• request transfer of your data to another organisation

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices.

Any updates will be posted on this page.